Display replacement program

Apple today announced display replacement program for iPhone X and 13-inch MacBook Pro models, the program will fix the displays which are causing some serious issues. The affected MacBook Pro models having an issue with the solid-state drive and data loss. The repair program includes the laptops sold from June 2017 to June 2018 which supports 128 gigabytes or 256 GB of storage and no touch bar.

The company said that the affected models would be fixed as soon as possible, Laptops owner can check out Apple service page to look for their computer eligibility. Now coming to the iPhone X models whose display are experiencing problems with responsiveness due to a display module component which can fail. The affected devices might have an entire display or just a part of Display which does not respond to touch, responds intermittently, or a display which reacts without being touched.

The company said that customers who are facing these issues can get a replacement display module from an Apple Authorized Service Provider or Apple retail store at no cost. For iPhone X models there is no serial number check or specific time period which can tell when was the device sold. So this Apple display replacement program includes any iPhone.

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When iPhone X was first released, the company started to receive complaints regarding ghost touches and displays which failed to respond to touch. iPhone users which currently facing these issues should go to Apple retail store location or contact Apple support through a mail to get the replacement. Apple suggests that customers should back up their phone to iTunes or iCloud before getting the repair.

The company also said that other damage like a cracked screen not included in this program. One thing to be mentioned here, the program does not extend the standard warranty coverage of the iPhone X, and the repair only restricted to the original country of purchase.


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