FCC

Today, FCC has decided to vote which would allow carriers to block Robocalls by default. It is an action against the surge of unwanted calls which basically everyone don’t like. Robocalls are flooding the phones, interrupting dinners and also scamming people for money. The FCC agency also proposed another rule which would require adopting the SHAKEN / STIR caller ID authentication system if they don’t do it themselves by year-end.

FCC press release: The Commission approved a Declaratory Ruling to affirm that voice service provider may, as the default, block unwanted calls based on reasonable call analytics, as long as their customers are informed and have the opportunity to opt out of the blocking.

The vote clears the path for carriers to switch on robocall-blocking technologies for phone lines by default. The technology will work by using algorithms and network scanning to identify unwanted calls, it is the same how email providers scan for spam messages. Carriers which will switch on this technology will require to allow customers to opt out of the programs if they wish and continue receiving all calls.

According to industry research, America received almost 5 billion robocalls per month. Robocalls are the automated calls which show on the caller ID as nearby phone numbers or sometimes their own numbers. More often the Robocalls are legal which comes registered company or other institutions like bank, schools, and medical providers.

According to the agency chairman Ajit Pai, the decision by FCC will extend robocall protection to consumers. He further said that:

“There is one thing in our country today that unites Republicans and Democrats, liberals and conservatives, socialists and libertarians, vegetarians and carnivores, Ohio State and Michigan fans: It is that they are sick and tired of being bombarded by unwanted robocalls,” said Pai. “My message to the American people today is simple. We hear you, and we are on your side.”

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Another agency commissioner Jessica Rosenworcel objected the decision made by the FCC. She said it does not require the robocalls to be blocked for free.

“There is nothing here that prevents companies from charging each of us whatever additional fees they want to put this call blocking technology on our line,” Rosenworcel said.

On the contrary, FCC Commissioner Geoffrey Starks said that it is a matter of concern if the carriers start charging the facility of Robocalls blocking to their customers.

 

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